New way to get local council action

There’s a new phone App that seems to be making a difference.

Called, Snap Send Solve,  it says it’s “the free app that lets you report issues and provide feedback to your local council in under 30 seconds Australia wide.”

It works like this: take a photo with your phone, then choose a category for the photo, then send it off as an email from  your phone.  It’s a pity it can’t yet be sent as a text message but that may come.

There are about ten categories for you to put your photo into – trees, garbage, and so on.  They need a few more, I suggest, such as ‘streetlights’, ‘stormwater’ but there is a ‘general’ category where you may put an issue which is not named.

Perhaps because it provides real time, that moment, evidence of what’s being put to the council, and because the photo goes straight to the Council where you took the photo – the App sorts that for you automatically – there are reports from folks to me that it’s having more impact than phone calls and emails or letters.

We’ll see.  Let me know your experience on this blog and share the actions you take, please.



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  • Michael Mobbs

    Michael is a former Environmental Lawyer who is uniquely placed to consult in four main areas:

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